If you’re reading this, the answer is almost certainly, Yes!  We ship to many countries. However, if you reside in a country we do not regularly ship to, once we have received your order, we will create a shipping solution, provide a quote, and followup with you. There’s more information here, at SHIPPING.

Contact us, providing your new address and the effective date of your change of address. Once we have received your information, we will contact you to confirm, or to inquire further, if we have any questions.

Orders typically ship within two weeks of payment. Order of delivery is based on ‘first ordered, first delivered’, unless you have opted for Priority Delivery at CHECKOUT, which advances your order forward. If you have a particular delivery date in mind or other special instructions, there’s an ‘Order Notes’ box in CHECKOUT; place your details and preferences there. We’ll see it, and do our best to accommodate your needs and wishes.

All you need do is place a small deposit to secure your order; and that’s a good idea, because production capacity is limited. If you change your mind your deposit is refundable. Later, you can pay your balance in three modest sized, equal instalments through our 30-60-90 no interest, no cost payment plan. Or if you prefer, advance to Priority Delivery by paying balance in full at the CHECKOUT. You can see all payment details at CHECKOUT, before you commit. Your account details can viewed at any time, in real time, in MY ACCOUNT.

Absolutely! For a limited time, every Horizontal Button Bed comes with an exceptional Bonus, a complete 7 piece CORO organic bedding set.  See it …here,...and here. And for a limited time, in North America, beds are delivered free of charge.

Tell us what you want and we’ll get back to you promptly. As there are a lot moving parts involved with processing and building your order, the sooner you contact us, the better. 

Yes, Horizontal’s materials are very safe, perhaps the safest ever offered. We have worked hard to create a product that is 99.8% biodegradable. You can read more about our commitments to human health and environmental health in OUR ENVIRONMENTAL STANCE and in BENEFITS.  

We support a number of well regarded material certification bodies and industry associations committed to environmental health and human health; including Global Organic Latex Standard (GOLS), Global Organic Textile Standard (GOTS), The Campaign For Wool, Masters of Linen, Oeko-Tex, Downmark, SoLoft, Zurguard and German Down Proof Fabric.  All the materials we source are substantively vetted and examined for health and environmental impacts. At Horizontal, this is a primary and constant preoccupation.

Because some certifications and industry associations exist to provide public relations ‘cover’ for chemically dependent industries that harm human life and all life, it is right and good to inquire. When you have doubts, ask questions. If you have any questions about the materials Horizontal relies on, please ask us.